Testimonials
Words From Our Customers
What an amazing company, from the first phone call I made to Kim to Mr. Nelson and the crew driving away nothing but professional! I can't express how pleased I am with my choice to go with Ensley Septic Tank Service for my new septic tank and drain lines. The price was great and the experience was wonderful. They were in and out in about 2hrs and they left my yard looking great. I highly recommend this family owned business.
Sylvia V.
Great company friendly fair prices.
Tammy Clark
They are great. Awesome customer service.
Pristina Carpenter
The guys were very friendly and professional! They also gave me tips, on how to maintain the life of my tank!
Jeff L
Excellent. Above and beyond the call of duty.
Samuel Salter
Great company to work very prompt, professional, and full of knowledge. I highly recommend Ensley Septic and would not use another company in Pensacola! Pleased everytime I've had to use their services!!! #shoplocal #thinklocal.
Megan Mcclinns
Very friendly and professional. Did an exceptional job.
Keith S.
I was almost in tears when I called Ensley. Miss Kim answered and I told her the problem I was having with an alarm for my septic system. I had only purchased my home 3 months ago and knew nothing really about the system. I had spent a very difficult weekend with a family upset because we were afraid to use the septic system. I had been trying different companies and when I said septic alarm most of the companies said we don't do that. I was about at my wits end. Miss Kim was so reassuring. She told me she was going to check with her guys and call me right back. She did within 10-15 minutes and told me they had some guys near my house and they would swing by on their way to their next call. They did. The problem was a simple fix and they took the time to explain the system and how it worked to my brother. They gave some advice as well to help us keep the system working well. I had called on my way to take my daughter to school and they had the problem fixed and my stress level and mind relieved before I even got home from dropping everyone off for the morning. I then was crying tears but happy tears. Ensley Septic is the best and most understand. I knew it had to be something simple and probably stupid but with no knowledge I had no idea what it was. They were so professional and courteous. They deserve 10 stars.
Sandy Diggs
Unfortunately it's not possible in this review to tell everyone how wonderful this company is. Professional, and wonderful. I called them after a large rain...company was flying in at noon and I had to pick them up and say "guess what"!! I knew it would be impossible to get someone but after explaining the situation I got a call from an incredible receptionist saying they could come in about an hour!! I felt like answered prayers. The two guys that arrived worked quickly to get things up and running. And they left little damage behind. This outfit is true professionals and I highly recommend them. I live in Cantonment, Fl.
Carol M.
Another happy customer here! I cant say enough good things about this company. James and Mike did a great job and went above and beyond in my opinion. Roots got into a pipe and was causing big issues. They checked the septic first and went further upwards to find out what was going on. Once they found the issue they cleared the line and showed me what came out. Once everything was done they told me good preventives and helped with that as well. They just kept going above and beyond what i expected. This company has a great reputation and i understand why they're so busy in the Pensacola area. Professional, hard working, to the point and exceeded expectations. Couldn't ask more from a company.
Dominick B.
Very fine job. First rate service. Highly recommend. Work ethic that is rarely seen these days.
Two thumbs up!!!
Earl A.
My family has depended on these guys for years. I had to call a plumber due to a drainage issue. Each said it was the septic tank. Sent one plumber away (he kept wanting to pile on charges). The other tried and was unable to clear the drain; they attempted to look at the septic tank - knowing they couldn't drain it if it was full. Finally called Mike and his team to rule out the septic tank. It wasn't full. They cleared the drain and found the problem. They know what they're doing!
They're just and awesome family!
Irene R.
They have great employees who go above and beyond.
Elevated Tactics
Can’t say enough good things about these guys. Honest, reliable, and competent! Today was my second time using them, for $155 they fixed what another plumber wanted to charge me $10,000 for!
Adam Gitschlag
Yesterday was my first time using Ensley Septic. I am very happy with the experience. They came out to pump my tank, but all that was needed was a root removal. Excellent service, fair pricing and friendly employees. Great job!
Karen Loftis
I would highly recommend Ensley Septic Tank Services. They were very prompt and professional in their work. Answered all my questions and left the yard in good condition. Very happy with their service.
Gary Foster
I called to make an appointment to have our septic tank pumped out. It wasn’t an emergency. We made an appointment for the next week.
Agnes called on the date they were to come just to let me know they were on the way. Charles and Wesley were very nice, polite, answering my questions and giving me advice as I have never lived in a home with a septic tank before. They finished the job quickly and professionally. I will certainly call them for any future work that needs to be done. Thanks a ton, guys!
JH
Exceeded all and any expectations that I had. Very reasonable price, friendly service men, and professional service. All combined made it the best experience it could be. Our project required a little extra unplanned service. They handled it with a smile, and kept the original price. Top notch operation!
Eric L.
Awesome company to use. I've used Ensley Septic tank services
several times. Each time the workers are fast and friendly and know what they are doing. Talking to them on the phone is also always so helpful and friendly. I really cant say enough good about the whole crew.
WORRO01
Hats off to Ensley Septic Tank Service! A1 service from the first contact with Agnes, who quickly set the appointment to the excellent professionalism of two knowledgeable technicians, Mike and Roman! Well Done Ensley Septic!
Gerald P.
Great experience- responsive and honest! I was looking for help with a septic issue- we ended up not needing service but Agnes was extremely helpful and would go back to this company anytime.
Aaron S.
Great company to work with and I use them for all my tank pumping
Wold Hour Rose
I HIGHLY recommend Ensley if you need any work done on your septic system. These guys went above and beyond service expectations. They were knowledgeable, professional, polite, efficient, and most importantly to me honest. They answered questions during the entire service. I have the worst case situation as my drain field is failing. They did not pressure me in any way to repair the $3000 problem but pumped my tank to buy me some time and explained various options. They were also attacked by swarming bees in my yard while they were working and still finished the job with professionalism and amazing attitudes. I have had my tank pumped three times in current home and the previous 2 services by other companies were very unpleasant and dishonest. One local company pumped my washer tank knowing it was the wrong tank charged me $300 and left me with a full waste tank. A company I called before Ensley on this problem began quoting me drain field and repair prices without even looking at the problem. I am single female homeowner who didnt know much about septic systems who could have and has been taken advantage of. I now have a clean tank and a better understanding for how it works as these guys taught me a lot. I am confident this company is one of the best in the business. If you want great service for your septic system CALL ENSLEY! I will definitely use them from now on.
Barbara C.
Called in for a quote staff was friendly and very helpful. Set up an appointment for a Wednesday they actually came the same day had a call back within minutes for an availability. Fast service and the pumping guys had great attitudes and paid close attention to the job. Highly recommend this company.
Syneathenia S.
The two gentlemen who pumped out my septic tank were not only friendly and polite, they were efficient and answered questions for me without hesitation. They explained a solid, economic plan for tank maintenance and provided extremely useful tips and information for keeping my tank in good condition.
I will DEFINITELY be calling Ensley Septic Tank Services for any future issues.
Brandy T.
My pump in my septic tank would not stay on so I called and told them about my problem. Rather than send a driver and charge me a fee, they put a tech on the phone who helped me determine the problem was not with my pump but with the outlet box it was plugged in to. Very helpful and saved me money!
Ryan W.
Family owned are they are the BEST
Tamara B.
I had water filling up both of my bath tubs and leaking around the toilets. I called Ensley Septic Tank Service this morning and within a few hours they came out. Michael and Scott checked my septic tank and unclogged the drain. It was not an easy job and they worked hard to fix it for me.I would recommend this company and these guys to anyone that needs a septic tank company.
Frances S.
Highly recommended. The two men who came to help us out were very kind and professional. Turned out we don’t even have septic tank, but they fixed our problem anyway. I’m so glad we called them.
- Rosa F.
5 days ago-Needed a new drain field and a work crew consisting of about six men including the owner and his son showed up in the morning. Two hours later the job was finished and advice was offered to help maintain a smooth operating septic tank system. Even used their backhoe to remove two popcorn trees on my property that apparently do bad things to a septic tank system (from seventy five feet away!). Highly recommend this company !
- Randy W.
Great friendly staff helped me out even though I am living in another state trying to handle my rental property. Would use again
- Justin S.
Professional, knowledgeable, honest, fair - just a great job! Family business and a really nice family, would highly recommend them for anything you may need.
- J AZ
Had an issue with the septic tank backing up to the bathtub. Not having any experience with septic systems we called around and was told 2 days possibly 3 days. Wow! The guys came out the next day. Took their time and answered all my questions. Even cleared a blockage. Tiny plastic liquor bottle! Highly recommend these guys for any issues!
- Rick R.
Super fast service. Always helpful and a delight in what can be an non pleasant situation
- DJ M.
Great customer service
- Jim L.
Rated highly for: Value, Quality, Punctuality, ResponsivenessCalled on holiday they couldn't come next day so we scheduled for the second day. We got call first thing in the morning we got a call they were on the way. The guys were friendly and were explaining things to us as we asked questions. Highly recommend them.
- Sharon T.
